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Privacy Policy – Console Industries

This privacy policy defines privacy practice for https://www.consolehealthcare.com   which is operated by Console Industries. The policy defines our commitment to protecting and respecting your privacy and to use the personally identifiable information collected for providing and improving our services and your experience on the website.
By using the Site, you agree to the collection and use of information in accordance with this policy. This privacy policy applies solely to information collected by or on this website.
This policy informs the users regarding collection, use and disclosure and protection of Personal information, we receive from the users of the site.

Information Collection, Use, and Sharing

When you visit the website, we may collect your email address, IP address and other contact information, preferences and interests and any information other information you may volunteer during any registration, survey or online purchase and navigation within the website.
We are collecting information data to understand your needs and to provide and improve our services and products and connecting or responding to you via email or phone with you for – route, weather information, booking confirmations, announcing deals or promotions. The data is also used for improving your experience online on our website.
We are the sole owners of the information collected on this site. We will not lease, sell, distribute or share this information with anyone. We do not share this information with any third party other than for fulfilling a service or an order.
Only employees or third party who are required in line with their duty to provide information or services to you the information are given access to personally identifiable information.

Your Access to and Control Over Information and Restricting the Collection of your Personal Data

You provide your data for availing and improving our services and at no time you are obligated to this and you may not provide the same if you do not intend to receive these services. You can also restrict this by leaving any box which can be left unchecked by not checking or providing information in that box.
You may get your data changed or opt out of any future contacts from us at any time. You can do that vide options provide any communication sent to you or any time by contacting us via the email address or phone number given on our website.

Safeguarding and Securing the Data

We are committed to safeguarding and securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

The data collected however will be shared in the following services in the following cases

  • When required under law by enforcement agencies or court of law according to due legal process of the land.
  • In order to enforce the terms of use of our services
  • In case merger /sale / acquisition only to such merging or acquiring identity.
  • Disclaimer: While we have taken full precautions and installed processes to safeguard data collected, Console Industries shall not be liable for any losses, monetary or otherwise in the unlikely event of any loss, theft of data.
Cookies

When you agree to allow our website to use cookies, you also agree to use the data it collects along with cookies. Cookies are files that have small quantity of data, that may have an anonymous unique identifier and sent to your browser from a site and stored on your computer. In the setting of your internet browser you can disable/ refuse to receive cookies or indicate when they are being sent. Our website, like many others, use cookies to collect information which is used to facilitate and enhance your experience on your visits to the site. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Links to Other Websites

Our website may contain links that lead to other websites. If you click on these links, you may leave this website and access third party website. We do not control, endorse or make any representations about these websites and in no way are responsible for your data and privacy protection on these websites. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Changes To This Privacy Policy

This Privacy Policy is presently in effect and will continue to remain so until this is altered and posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Refund, Return and  Cancellation policy

Refund Policy

We hope you will be happy with any items you’ve ordered from us, but if you’re not entirely satisfied, you ‘ll find details of our Refund Policy below.

At console industries, our team ensures processing quality products and correct quantity as per order. We also strongly recommend that the item are quality checked before dispatches taken place. We are happy to issue a full refund based on the situations listed below:

Please Note: Once we have received your returned item we will issue a refund to the payment method which you have finished to pay for the order. Please allow 7-10 days for the refund to show on your account.

How to request a refund:

To request a refund, email your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality and service.

If you have any queries, do call our  011-26811185  or email us at support@consolehealthcare.com  or contact our customer support executives through online live chat. We’re here for you!

Return Policy

We do our best to ensure processing quality Assured Products as per order. However, should you receive an incomplete order, damaged or incorrect products(s), please notify Console Industries, Customer support immediately or within 7 working days of receiving the products, to ensure prompt resolution. Please, not that Console Industries will not accept liability for such delivery issues if you fail to notify us within 7 working days receipt.

 

Return Policy Exclusions

Console  Industries reserves the right to refuse returns for certain products. If you feel we have made an error in filling the order From, Please call customer service/ customer support with details of the error. We will request special authorization for a return of the product.

Cancellation Policy

After placing the order, you would like to cancel it, you can do so by signing in to your account at www.consolehealthcare.com in the history section of the website.

Once the order has been accepted by our team, please send mail to our customer support @consolehealthcare.com  or contact at 011-26811185 or for cancellation requests of the confirm orders.

If the cancellation request is received prior to the order being shipped, a complete refund will be made. Once the order is shipped, cancellations are treated as returns and the process outlined in the returns section will be applicable.

CONSOLE INDUSTRIES

PRODUCTS: DIGITAL MARKETING TERMS AND CONDITIONS

  • The equipment ordered will be dispatched/handed over within 2-3 days from our New Delhi office to the courier company from the date of receipt of the payment through the payment gateway.
  • The anticipated normal transportation/delivery period will be with 3-5 days minimum from the date of dispatch depending upon the location etc.
  • Any damage of the equipment during the transit the product to be reported immediately to the company on receipt of the equipment at the customer’s end.
  • Any repair/replacement will be carried out from our New Delhi office only.
  • The company’s obligation under the warranty shall be limited to repair/replacement of damaged parts only as of the discretion of the company.
  • Replacement period of the equipment is limited to any manufacturing defects only. However, any damages during the transportation will be carried out within 07(seven) days from the date of receipt of the equipment at our factory premises.
  • Any damage of the equipment during transportation, the Repair or Replacement will be carried out at our main factory/office address i.e. 61 DSIDC Complex, Okhla Industrial Area Phase-1 New Delhi 110020.
  • All disputes will be settled under the Delhi Jurisdiction only.

 

 

 

 

 

 

 

 

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